Frequently Asked Questions at Walnut Creek Automotive
Find clear, honest answers to your auto repair and maintenance questions. From smog checks to transmission repairs, our ASE Master Technicians in Pleasant Hill are here to help you.
Answers You Can Count On
Your Walnut Creek Automotive FAQ Resource Center
Browse answers to our customers’ most common questions about auto service, repairs, and shop policies. If you need more information, our Pleasant Hill team is always ready to help.
What types of auto repair services do you specialize in?
Walnut Creek Automotive offers a comprehensive range of auto repair services, including engine diagnostics and repairs, transmission service, electrical and A/C work, smog and emissions testing, brake and suspension repairs, tire inspections, oil changes, and more. Our ASE Master Technicians are equipped to handle everything from routine maintenance to complex repairs for all makes and models. With over 45 years of family operation, we proudly serve Pleasant Hill, Walnut Creek, and the surrounding areas, providing trusted expertise and reliable service you can count on.
Are your technicians certified for specialized repairs?
Yes—our team features ASE Master Certified Technicians, including Jeff Boaman, who brings decades of experience diagnosing and repairing complex automotive issues. ASE certification represents the industry’s highest standard for technical skill, ensuring every repair, from electrical diagnostics to transmission work, is performed with precision and care. Our certifications and award-winning service distinguish us in Pleasant Hill and the Walnut Creek area.
Do you offer smog and emissions testing for California vehicles?
Absolutely. Walnut Creek Automotive is fully certified to perform California smog and emissions testing. Our Pleasant Hill location provides fast, reliable testing and repairs to help you meet DMV requirements. If your vehicle fails, our technicians can diagnose and resolve any issues, ensuring you pass on your next visit. We also handle emissions repairs for both domestic and import vehicles, keeping you compliant and on the road.
How do I schedule an appointment, and what are your hours?
You can schedule an appointment by calling us, submitting a request through our website, or visiting our shop at 1855D Contra Costa Blvd, Pleasant Hill. We’re open Monday through Friday, 7:30 am to 5:00 pm. For major repairs, we recommend booking in advance, but we strive to accommodate urgent needs quickly—most customers are scheduled without long waits.
What makes Walnut Creek Automotive different from other local shops?
Our difference is our 45-year family legacy, ASE Master Technician expertise, and commitment to honest, straightforward service. Unlike many franchise shops, we’re a father-and-son team focused on building long-term relationships and offering fair pricing. We’ve earned multiple AAA and 'Best in the Bay' awards, and generations of Pleasant Hill families trust us to keep their vehicles safe and reliable.
Do you service all makes and models, including hybrids?
Yes—we service all makes and models, including Toyota, Honda, domestic vehicles, and hybrids. Our technicians are experienced with the latest technologies and can handle everything from routine maintenance to advanced diagnostics on both modern and classic cars. If you have specific concerns about your vehicle, contact us, and we’ll confirm our ability to help.
What should I bring to my appointment for smog testing, diagnostics, or a major repair?
Please bring your vehicle registration, any relevant maintenance records, and documentation related to previous repairs or check-engine light codes. For smog tests, make sure your car has been recently driven and is at operating temperature. If you have questions about preparing for your visit, our Pleasant Hill staff is happy to provide guidance and ensure a smooth appointment.
Still have questions about your vehicle or our services? Reach out—our Pleasant Hill team is always available to provide expert answers and peace of mind for your auto needs.
